Frequently Asked Questions

Shipping

How long does delivery take?

Most orders arrive within 6–12 business days to Europe. You'll receive a tracking number once your order ships.

Do you ship worldwide?

Yes. We ship to most countries in Europe and beyond.

Is shipping free?

Yes — free shipping on all orders.

Orders

Can I change or cancel my order?

Contact us within 24 hours of placing your order and we'll do our best to help.

What if my item arrives damaged?

We'll replace it or refund you, no questions asked. Just send us a photo.

Products

Are OBX products safe to use?

Yes. Every product we sell is tested and safe for daily use.

Do the products really work?

We only sell products that solve a specific, real problem. If you're not happy — we'll make it right.

Returns

What's your return policy?

30-day returns. If you're not satisfied, contact us and we'll sort it out fast.